Accessibility

Accessibility
Photo courtesy of Maryland Transit Administration

Reduced Fare Cards

Reduced fare cards are available to individuals who are generally 65 and up and persons with disabilities. The age may fluctuate from 60 to 65 depending on the transit agency. In order to obtain the reduced fare card you must fill out the reduced fare application for the transit system that you intend to use. *Each transit agency requires a separate application to be filled out*

General Reduced Fare Qualifications

  • Senior Citizen (60+)
  • Disability that requires accommodation for you to use public transit
  • Disabled Veterans
  • Medicare Recipient

Application Process

Reduced fare applications can be obtained online, in person, and in some cases mailed to you. Once you obtain the application you will need to fill out the indicated section. If you are applying as a senior citizen than a government issued I.D will be required; if you are applying as a person with a disability, than your physician will need to complete a section of the application as well. Once you have completed the application you should return it to the appropriate transit agency. The time frame for the process varies amongst each transit agency, but generally speaking it should take no more than five business days.

Below you will find the links to the reduced fare application for various transit agencies:

*For Annapolis Transit and Hartford County Link you would just need to present a state photo I.D, a medicare card, or you could fill out the ADA certification form which can be found under ADA Certification.

*For Montgomery County Ride On refer to the Metro link.

Fixed Route

As a person with a disability you are entitled to the same transit opportunities as everyone else. That being said fixed route services are equipped to serve persons with disabilities as well as those without them. The term fixed route refers to any transit system, bus, rail, etc., that operates on a set schedule. These systems offer priority seating, and are equipped with lifts, and ramps to help people with mobility devices to board the system.

Mobility Services

All transit agencies that run a fixed route service will also have a mobility service for those that need it. The mobility service usually runs the same hours as the fixed route service and will go anywhere within ¾ mile of the fixed route bus. Some agencies will go outside of the service area on certain days of the week for medical appointments.

General Certification

General Paratransit is a service offer to individuals with disabilities within the same county as the transit system they are using. This certification allows the individuals to go to medical appointments, employment, school, and social service appointments. There is an application process and an interview that is conducted before certification is granted. Below are the instructions on how to get started with these services. Links to the forms that are necessary in order to use the service have also been provided. The forms need to be downloaded, completed, and returned to the appropriate transit agency.

Anne Arundel County Department of Aging and Disability- Van Transportation Program

This service is available to Senior Citizens age 55+ and individual with disabilities 18+. In order to qualify you must be an Anne Arundel County resident who is over the age of 55 or receiving social security benefits for your disability. You can sign up by calling (410) 222-0022. If you are receiving social security benefits, fax your award letter to 410-222-0016.

Baltimore County Ride

This service is also available to individuals of all ages living in rural areas. See Baltimore County Ride’s contact information below to determine whether or not your area qualifies as rural.

Call-A Ride

This service is a separate taxi service provided to individuals who are certified with MTA Mobility. To contact this service call (410) 664-2030. For more information on this service please visit the website listed below.

The call a bus service is a general service open to everyone on a first come first serve basis. There is no application necessary. For more information or to schedule a ride you can call (301) 499-8603.

This is a transportation assistance program that provides mobility at a reduced cost for seniors over 60 and disabled county residents. There is an application for this service. You can get the application by calling (301) 885-5656 and having it mailed to you, or you can go in person to pick up the application at the following address: Prince George's County Office of Transportation, 9400 Peppercorn Pl., Suite 320, Largo, MD 20774.

Must be certified for MTA Mobility service. Certification Office 410-764-8181 MTA Call-A-Ride Customer Service 410-664-2030.

STS provides transportation for programs for Senior Citizens in this Prince George's County. Programs include senior centers, shopping trips, and other recreational purposes. There is no application necessary. In order to get started with this service just call (301) 883-5656 or you can write to the Office of Transportation.

ADA Certification

ADA paratransit is a service created by law to complement the fixed route service for persons with disabilities that prevent them from being able to access a fixed route system. This service is a shared ride service and can be either curb to curb or door to door depending on the transit agency. Below you will find the ADA application for various transit systems.

ADA Rights and Responsibilities

Public transportation is covered under Title II of the American with Disabilities Act. Public transportation authorities may not discriminate against people with disabilities in the provision of their services. They must comply with requirements for accessibility in newly purchased vehicles, make good faith efforts to purchase or lease accessible used buses, remanufacture buses in accessible manner, and, unless it would result an undue burden, provide paratransit where they operate fixed-route bus or rail systems. Paratransit is a service where individuals who are unable to use the regular transit system independently (because of physical or mental impairment) are picked up and dropped off at their destinations. (U.S. Department of Justice, 2009)

The ADA and Transit

The Americans with Disabilities Act (ADA) is an important civil rights law passed in 1990 that has greatly increased the transportation options for people with disabilities. The law called for improvements to transportation services, including the availability of paratransit service. The ADA does not require a transit agency to meet all the transportation needs of individuals with disabilities, but rather, it ensures that people with disabilities receive "the same mass transportation service opportunities everyone else receives."

Accessible Transportation Options in the Baltimore Region

For most people using public transportation, the most convenient and flexible way to travel is by bus or train. Generally, this option is less expensive and often requires minimal planning. The following accessibility features can be found on most transportation systems in Maryland (contact your local operator to find out more specific details about transit in your area):

  • Buses and trains equipped with wheelchair lifts or low floor ramps to allow easy access for people with disabilities.
  • Priority seating for those who need to sit closer to an exit.
  • Bus drivers trained to allow passengers time to be seated, and to get on and off the vehicle safely.
  • Announcement of stops at major intersections, transfer points and, at the request of passengers, specific destinations.
  • Route and schedule information provided by transit agencies, including the best way to reach your destination. This information is available in accessible formats if needed.

Additionally, mass public transit stations, such as MTA and WMATA Metro stations, have elevators to carry passengers to boarding platforms. Once on the platform, it is easy to board the train.

If you are unfamiliar with using public transit, travel training may be available to teach you how to travel comfortably and safely on a bus or train. Contact your local transit provider for more information.

Riders with disabilities can also use paratransit services. More information on paratransit services in the Baltimore metropolitan area can be found by clicking here.

Title VI Policy Statement

 

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance" (42 U.S.C. Section 2000d). 

Center for Mobility Equity is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transportation services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1B. If you need more information or feel you are being denied participation in or being denied benefits of the transit services provided by Center for Mobility Equity, or otherwise being discriminated against because of your race, color, national origin, gender, age, or disability, our contact information is: 

Chris Firehock
Director of Technical Assistance
Center for Mobility Equity
312 Marshall Ave Suite 100
Laurel, MD 20707
240-576-5776

Chris.Firehock@mobilityequity.org

For more information

Annapolis Department of Transportation

Rick Gordon
Director

308 Chinquapin Round Road
Annapolis, MD 21401

(410) 263-7964, ext.7855
(410) 263-7965 (ADA related calls)
rg@annapolis.gov
www.annapolis.gov

Baltimore County Ride

Karen Bode
Manager

611 Central Avenue
Towson, MD 21204

(410) 887-2080 phone
(410) 887-8281 fax
kbode@baltimorecountymd.gov
www.baltimorecountymd.gov

Harford County

Robert Andrews
Paratransit Coordinator

1311 Abingdon Road
Abingdon, Maryland 21009

(410) 612-1620 ext. 7458
(410) 612-1745
rkandrews@harfordcountymd.gov
www.harfordcountymd.gov

Prince George’s County

James Raszewski
Chief, Transit

9400 Peppercorn Place, Suite 300
Largo, Maryland 20774

(301) 883-5656
(301) 883-5703
jeraszewski@co.pg.md.us
www.goprincegeorgescounty.com

MTA

Mobility Certification Office

4201 Patterson Ave
Baltimore, MD 21215

(410) 764-8181 Option 6
  

Reduced Fare Certification Office

6 Saint Paul Street
Baltimore, MD 21202

(410) 767-3441
TTY (410) 333-2051